ABOUT

Rachel Serrano is a skilled events coordinator and operations director with a deep passion for creating meaningful, memorable experiences through intentional planning, operational precision, and thoughtful environmental design. At the heart of Rachel’s work is the belief that every event is an opportunity to make people feel seen and valued — not only through the details, but through each relationship built along the way.​

 

Rachel has successfully overseen events ranging from intimate gatherings to large-scale experiences, managing everything from registration processes and attendee communication to staff coordination and onsite logistics. Known for her high attention to detail, adaptable mindset, and warm, thoughtful presence, she approaches every collaboration with care and authenticity, fostering genuine connections with clients, teams, and guests alike. Rachel consistently delivers seamless guest experiences and impactful moments that resonate long after the event concludes.